Housekeeping Attendant – Public Area & General

Hugo’s Group is Malta’s premier hospitality and entertainment brand, bringing together vibrant nightlife destinations, a signature burger bar, and two cutting edge hotels. Built on a foundation of exceptional service and forward-thinking innovation, we continue to set new standards in guest experiences.

At Hugo’s Group, we offer rewarding career opportunities, competitive benefits, and a collaborative environment where teamwork is at the heart of everything we do. As proud holders of the Equality Mark certification, we are deeply committed to fostering an inclusive, supportive, and transparent workplace where every individual has the opportunity to thrive.

If you’re driven, energetic, and passionate about hospitality, join our dynamic team and play a key role in creating unforgettable experiences for guests from across the globe

The Housekeeping Attendant – Public Area & General, must keep facilities such as lobbies, front desk as well as offices in a neat and clean condition. The candidate must also promote a positive image of the property to the guests, and able to address guests’ requests in a friendly manner.

Responsibilities:

• Assist guests when required
• Carry out cleaning of rooms, hallways, restrooms and restaurants as necessary
• Comply with the Lost and Found Policy of the Hotel
• Ensure that all floral arrangements and plants are always kept neat
• Ensure that the hotel lobbies and public facilities are serviced throughout the day
• Maintain inventory of all cleaning supplies and communicate needs to the Executive Housekeeper and/or Housekeeping Supervisors

· Maintain high standards of personal appearance and grooming, which include wearing the proper uniform

• Monitor and maintain glass cleanliness
• Perform additional duties including but not limited to laundry services and spring-cleaning
• Report any maintenance issues
• Update the status of areas that were cleaned, on the assignment sheet

Qualifications & Assets:

• Ability to prioritize multiple tasks effectively
• Ability to work a variety of shifts, including weekends and holidays
• Ability to integrate and work well in a team environment
• Committed to delivering a high level of customer service
• Excellent standards of cleanliness including attention to detail
• Flexibility with work schedule to accommodate last minute requests
• Maintain a professional appearance, attitude, and performance
• Previous related experience will be considered an asset
• Strong written and verbal communication skills
• Self-motivated with the ability to work in a fast-moving environment